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Season ticket

LOST OR FORGOTTEN SEASON TICKETS

Forgotten season tickets

If the season ticket is forgotten, the season ticket holder can personally purchase a replacement ticket at the box office against proof of ownership and payment of a fee of CHF 5.00 per season.If the ticket is forgotten again, the holder shall be charged the full price of a single ticket. 

Lost season tickets

If you can provide adequate proof of a written request to the GFAG office, we will replace your lost season ticket for a fee of CHF 30 to cover processing and production costs.

  • Lost before match day: If you lose your season ticket, you need to notify us in writing at ticketing@gcz.ch. You can collect your new season ticket from ticket office 1 (special counter) at the next home match and pay the processing fee in cash.
  • Lost on match day: If you can provide adequate proof of ownership, we will issue you with a replacement ticket at ticket office 1 (special counter) free of charge. You can collect your new season ticket from ticket office 1 (special counter) at the next home match and pay the processing fee in cash.

You can find more information about GC season tickets in the Grasshopper Fussball AG General Terms and Conditions for Ticketing (GTCT).